[원서] (Best Practices) John Hoover - Difficult People Working Effective…
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BEST PRACTICES:
Difcult People
WORKING EFFECTIVELY WITH PRICKLY BOSSES, COWORKERS, AND CLIENTS
J OHN H OOVER
Contents
PREFACE 1 HOW DIFFICULT PEOPLE AFFECT THE WORKPLACE The Cost of Difficult People
Why Are Difficult People So Difficult
v 1
4 11
2 UNDERSTANDING DIFFICULT PEOPLE The Slave Driver The Black Hole The Minutiae Monster The Busybody The Recluse The Bully The Liar The Outlaw The Blamer-Complainer The Know-It-All Be Prepared for Anything
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29 38 44 51 56 61 66 7
BEST PRACTICES:
Difcult People
WORKING EFFECTIVELY WITH PRICKLY BOSSES, COWORKERS, AND CLIENTS
J OHN H OOVER
Contents
PREFACE 1 HOW DIFFICULT PEOPLE AFFECT THE WORKPLACE The Cost of Difficult People
Why Are Difficult People So Difficult
v 1
4 11
2 UNDERSTANDING DIFFICULT PEOPLE The Slave Driver The Black Hole The Minutiae Monst…(skip)
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[원서] (Best Practices) John Hoover - Difficult People Working Effectively With Prickly Bosses, Coworkers, And Clients-Collins Business (2007)
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[원서] (Best Practices) John Hoover - Difficult People Working Effectively With Prickly Bosses, Coworkers, And Clients-Collins Business (2007)
다.